We seek to improve learning productivity by developing, integrating and implementing innovative 21st century learning. Highly accurate and precise, prometheans activpen is ergonomically designed to. This item promethean activboard 178 78inch interactive whiteboard astar awb6507 65 multi touch display electronic white board interactive smart writing board wwifi, 3g internet 5000. Known and loved by educators around the world, activinspire provides a vast suite of tools to create and deliver dynamic lessons. Check to see if the usb from the promethean board is connected fully to your pc which most people miss.
The second thing we need to download is known as a driver. The promethean activboard board pen called activpen is a component of the system and an important interactive tool. Promethean s 2nd generation activboard can be used with serial and usb connections, and came with grey and orange activpens. The digital pen is included with the activpanel and offered as an accessory to the activboard touch. Activboard, activpanel, activwall, activhub student. A wireless, batteryfree stylus is included with activboards and activslate. Promethean pen troubleshooting guide if your pen is not responding to the activboard.
The activboard uses a passive electromagnetic digitizing technology, its kind of like a giant tablet with a magnet in the pen. Highly accurate and precise, prometheans activpen is ergonomically designed to write just like a pen, and act just like a mouse. How many licenses are included with the promethean activinspire software. You can start the calibration process either from the board or using the software on your computer. You can certainly create activities using lab and they will work the same when using a promethean board. It worked with the previous driver so left it with that. Quite often the projector is plugged into the same power strip as the promethean activboard. This changes the drivers that the activboard uses from the promethean provided. Another possible reason for the pens failure could be that the computer the board youre connected to does not recognize the board hardware. If both pens dont work, your computer does not recognize that the activboard is connected. Hi there, pen stopped working for one of the users. Enliven teaching and learning with our range of interactive whiteboard systems.
Promethean usb board driver driver driver comments. If the problem persists, attempt to use a different computer with the board. Activdriver is required for the following products. Check to see if you might have pressed to freeze button on the remote by mistake. Promethean support technical support for promethean products. Promethean s 1st generation activboard can be used with grey and orange activpens. Asap it technology, owned and operated by asap semiconductor, has the largest inventory of new and obsolete parts in the industry. From the board is faster, so lets start there first. Promethean claims this technology provides better accuracy and control of the cursor on the screen. Bsod seems to happen when the user uses the pens with activinspire. How to calibrate a promethean activboard when using an activboard, it may become necessary to re. I plugged the board into my computer using a usb cable, and the video connected without any issues. Julie mentioned that lab activities will only show up as an image on a promethean board.
Put the tip back in the pen and try it on the activboard again. Find support articles and videos for activpanel, activboard, activinspire, and other products. Before we get started creating interactive presentations with our prometheanboard, there are two things that we need to download. Unplug all usb cables from your computer and wait 30 seconds. When the cursor jumps to random locations on the board, this is an indication of a term promethean calls jumping. The promethean ab10t78d activboard touch is a 78inch interactive whiteboard display that incorporates multitouch functionality, dryerase writing and awardwinning software to provide an interactive learning experience at an affordable price. Unplug the usb cable that connects your computer to the. Promethean pen not working, red flame when pen touches the. We have 55 boards in play and as laptops roll up, this is going to snowball. As along as you are using notebook on the promethean board, the lab activity will be fully functional and interactive. We only have 300 series boards and the firmware is 8. Promethean activboard promethean activboard pro offers plenty of ways to engage children promethean activboard learning, but more important than just the hardware is access promethwan the morethan,member community on. Membrane appears to be intact with no obvious damage.
My pen is not recognized when i hover it over the white flames in the top left of the board. The promethean activpen is a unique batteryfree, wirefree, mousepen. Promethean activboard 178 78inch interactive whiteboard. Activpanel and activboard touch digital pen promethean support. Activinspire discover new possibilities with activinspire, the easytouse and awardwinning teaching software. Overview of promethean activboard activboard touch unites intuitive touch interactivity and prometheans awardwinning software to facilitate engaging, effective learning experiences. Easily deploy remote overtheair updates, enroll new panels, set permissions, and more. Spiking is when the cursor jumps between points, creating jagged, nonsmooth text.
The promethean activboard, an interactive whiteboard, incorporates digital content into ordinary lesson plans. Highly accurate and precise, promethean s activpen is ergonomically designed to write just like a pen, and act just like a mouse. Activinspires intuitive dashboard and vast suite of awardwinning lesson creation tools are purposefully designed for teachers to. Promethean activinspire projector options projectors. Spikes when the board is touched with promethean pen. This interactive display combines multitouch functionality, dryerase writing and awardwinning software to create an interactive learning experience at an affordable price. Promethean usb board driver driver downloads found 27. The activpen can draganddrop, highlight, open tools and applications, switch between pages and activate sounds and images. Promethean troubleshooting checklist table of contents. Now, everything seems to work fine from computer or doc. Activboard, activpanel, activwall, activhub student response devices, activslate, activremote and activengage2.
If defective, turn it in to your building tech to determine if it is under warranty. Pen interaction in extended desktop will only work if activmanager is set to. Teq webinar getting started with promethean activboard. If the activboard is detected by the computer but the activpen is not working, go to the pens tab and ensure that the mouse option is selected. Promethean computer hardware part catalog 2 are you looking for wirelessupg300pro, ustp1, tblextwar5yross, prm25 lamp, prm10 lamp from promethean. So if youre looking for free teaching resources for your interactive whiteboard or for your interactive display, look no furthers. Promethean panel management provides school it administrators with one place to go to manage all activpanel elements series interactive displays within their organizations. If it works on another board, the problem may exist with the previous board and not the pen. I get the message dual user requires an update available for promethean activboards only when i select dual user to set up dual pen support in activinspire. Calibration aligns the tip of the activpen to the cursor on the screen. Activboard 300 pro troubleshooting promethean boards bound.
If you touch the promethean pen to the board and see that the pen tip does not align with the arrow, the board needs to be calibrated. Prometheans activpen is batteryfree, designed to write just like a pen, and act just like a mouse. View our manuals, documents, support articles and videos for this product. Activinspire is a collaborative lesson delivery software for interactive displays. Great for use on my old promethean board which the more. From memory at my last school we had a similar issue and tried a previous driver. This digital whiteboard provides educators with online resources, classroom tools and. Activarena dualpen functionality encourages collaboration in the classroom by allowing two users to simultaneously interact anywhere on the activboard. Somethings wrong with my promethean board and im not sure what im doing wrong. If it works on a colleagues board, the pen is not defective. Activpanel and activboard touch digital pen promethean. Promethean planet free teaching resources for educators. View our manuals and support articles for this product. Promethean inc 1165 sanctuary parkway suite 400 alpharetta, ga 30009 united states freephone.
New seamless and certified access to thousands of apps. Unlike other classroom projector solutions, standing directly in front of the board facing an audience doesnt produce significant shadows, because the. One, we need to download the activinspire software. Check if the pen works on another promethean board. This is facilitation of the promethean board for use as a model for location, evaluation and analysis of educational content. Prometheans 2nd generation activboard can be used with serial and usb connections. Activboard, activpanel, activwall, activhub schulerfeedbackgerate, activslate, activremote. Need help with your promethean hardware or software.
The software allows us to actually create the presentation. This webinar will walk you through the basics of how to connect the activboard, use the. Unplug the promethean board usb cable from your computer and wait 30 seconds. If the pen cursor moves itself around randomly, this called jumping. If your promethean pens is not responding, try the following troubleshooting tips to see if you can get them scribbling again.
Promethean activboards and windows 10 1903 promethean. A week or two ago i couldnt get the projector to work and a fellow pter had a quick fix. Downloading activinspire software and promethean drivers. The promethean ab10t88d activboard touch is an 88 inch interactive whiteboard that offers up to 10 simultaneous touch points to provide multitouch interactivity. Promethean direct support thread, promethean pen not working, red flame when pen touches the board in direct support. Internetready and preloaded with teaching tools, the activpanel nickel is a longterm, reliable solution for schools looking to replace outdated whiteboard systems with an easytouse and highly capable. The driver is going to allow our computer to communicate with the promethean. The valuefocused activpanel nickel interactive display is designed to provide teachers with everything they need straight out of the box. If your activboard is not responding to your computer and you have a red cross on your activmanager icon, this means that the activdriver is not able to detect. Learn how to use the promethean activboard to boost student interaction and engagement in your classroom. Activboard promethean drivers for mac download view all 8 photos. First determine if the pen will work on another board.